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Picture of White Hart Inn
Image posted by Graham Mason
Submitted on Saturday, 11th July 2009
With picture contributions to 11805 other pubs
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White Hart Inn, Chelmsford

107 The Street
Little Waltham
Postal town: Chelmsford
CM3 3NY
Phone: 01245360205
Correct details

Served areas

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White Hart Essex White Hart Essex Our Fish & Seafood Platter £29.95 is the perfect Easter treat ❤️ 5:00 PM Mar 29th from Twitter Web App
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Reviews of White Hart Inn (Average Rating: 4 of 10) Add Review see review guidelines

Blue Scrumpy left this review about White Hart Inn

Our experience at the White Hart was probably the worst experience we'd had post-lockdown. Not being clear how the pub was operating, we joined a queue for drinks/tables at the bar. After 10-15 minutes of being ignored, we were told to find a table outside and order online. The woman who served us was most unfriendly and quite obstructive in her approach. We'd hoped to eat, but being early evening, it was turning a little chilly and there was no way I was going to eat outdoors.

Two real ales were on - Colchester Metropolis & Fuller's London Pride. One of the drinks we ordered and paid for on the website was unavailable. Having waited almost 15 minutes at the bar and a further 5 minutes for the drinks to arrive, we'd been at the pub for 20 minutes only to be told what we'd ordered and paid for was unavailable. An order for an alternative drink was then placed verbally, which could have taken place verbally 20 minutes early.

Needless to say, the alternative drink was cheaper and there was no facility to refund the drink on their website. The waiter argued that the price difference was minimal. But that's not quite the point.

The whole process from arrival at the pub to drinks being put on the table took 25 minutes and we had been overcharged. Service and organisation was shocking. It was not clear how the pub was operating and whilst a lot of thought had been put into the process, it simply didn't work. As this was the second time I'd experienced a problem with online ordering, I now refuse to comply with any requests to use such technology.

Our experience was a shame, as the pub was quite pleasant in appearance. It had clearly been a busy day and the bar/waiting staff were overstretched. An undercover outdoor area adjoining the car park was nicely laid out. Again, it was clear that a lot of preparation had gone into providing this drinking/eating area, presumably for post-lockdown customers.

Another family were experiencing similar problems. Because there were more than 6 of them, they were told that they could not all sit on the same table. Bureaucracy gone mad!

On 4th August 2020 - rating: 4
[User has posted 458 recommendations about 458 pubs]

External web links for White Hart Inn

No known official website for this pub.

Pub location see interactive map of local area
Map location is best guess
Chelmsford, 4.15 miles, 1 hr 20 min walk (show)
Hatfield Peverel, 6.96 miles, 2 hr 14 min walk (show)
Cressing, 7.06 miles, 2 hr 16 min walk (show)
Latest updates View all updates for White Hart Inn, Little Waltham
4th Aug 2020, 13:21
Review submitted by Blue Scrumpy
 
12th Jul 2009, 08:31
Picture submitted by Graham Mason approved

Pub Details

Pub details supplied by members of this site to the best of their knowledge. Please check with pub directly before making a special trip.

  • Beer Garden : Yes last updated 04 August 2020 by Blue Scrumpy
  • Car Park : Yes last updated 04 August 2020 by Blue Scrumpy
  • Child Friendly : Yes last updated 04 August 2020 by Blue Scrumpy
  • Hot Food : Yes last updated 04 August 2020 by Blue Scrumpy
  • Real Ale : Yes last updated 09 May 2014 by Dave McNally
  • Real Cider : No last updated 04 August 2020 by Blue Scrumpy
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