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Detail Pages
The Queens Head, Winchmore Hill, N21
N21
N21 3NB
Reviews (Current Rating Average: 5 of 10) see review guidelines
Please Note: This review is over a year old.
Chris Richards left this review about The Queens Head
Visited the queens head Winchmore hill on Saturday 15th June 19. Have been using the queens head for over 30 years. Met up with old friends for drinks. Very noisy pub on this occasion, full of kids but acknowledged that there had been a fete at the local school earlier that day. Not too impressed that children were still permitted on the premises at 9.45 PM and were shifting furniture around and playing ball in the bar area. The main complaint I have is around 10pm when boxing appeared on the television and the volume was at full tilt to compete with the music and raised voices of the patrons attempting to be heard above the din. At my request a member of the bar staff sensibly reduced the volume of the television sound system of which the speakers were direct above our table and not anywhere near the television itself. Within 2 mins "the Manager" Steven Lambert rrepresenting the Bermondsey Pub Co decided that the volume for the boxing be reinstated. When I politely requested either we have the music or television volume but not both he point blank refused. Suggesting my group of six move to the other side of the pub. I confronted mr lambet on his way through the pub to his office to tell him I would be making an unfavourable review in light of his attitude and appalling Customer relations. I could not hear Mr Lambert above the din and he had to resort to scrawling his details on a scruffy scrap of paper which he handed to me and refused to discuss the issue further. He was determined to have his way regarding the noise and was indignant at being asked to do something different. We had no choice but to leave and will not be returning to queens head whilst under his management. I would suggest the brewery invest in some customer facing/relationship management training at the earliest
On 23rd June 2019
- no rating submitted
[User has posted 1 recommendations about 1 pubs]
Please Note: This review is over a year old.
Rex Rattus left this review about The Queens Head
Three handpumps were clipped - Doom Bar; something called Horizon - both coming soon or something similar, leaving London Pride as the only ale actually on. It was decidedly average, at £2.45 for a half, and I was decidedly unimpressed. There were two menus on the tables on Sunday afternoon - one had all manner of odd things on it, predominantly something to "feast upon" (their words not mine) called sourdough flatbreads - some sort of pizza substitute perhaps? Anyway, they cost £7 for a margherita and £9.50 for a bresaola(?). The other menu made a bit more sense, featuring Pieminister pies - £7 for pies and £7.50 for pie meals. Not sure what you get for the extra 50p; gravy and/or mash perhaps?
The place has been totally modernised, and although the bar counter looks old it has been re-sited. It's bare-boarded, has its fair share of tall tables with tall stools and benches, but some normal tables and chairs, one of which I bagged of course. As is the case with this type of modernised pub, there's reclaimed wood around the place, as well as that modern design staple the exposed brickwork. I did quite like the brick built fireplace on the right though.
It was doing a reasonable trade on Sunday afternoon so it looks to be a going concern, and that's a good thing. But it's not somewhere that I'll be rushing back to.
On 27th May 2019
- rating: 4
[User has posted 2606 recommendations about 2520 pubs]
Please Note: This review is over a year old.
Real Ale Ray left this review about The Queens Head
Modern style pub interior with an L shaped bar area that meets you on entry. Seating consisted of high tables and chairs near the entrance and banks of tables and chairs running along the front windows on the left of the entrance. There was a further seating area on the right hand side, which had a fireplace, feature wallpapered wall and a couple of settees. This pub was busy on our Thursday Eve visit, maybe as it is so close to the train station. Nothing exciting across the handpumps, a choice of London Pride, Doombar and one cider. I went for the Pride, which was ok, but didn't prompt me to stay for a second one.
On 7th November 2018
- rating: 6
[User has posted 3382 recommendations about 3381 pubs]
Please Note: This review is over a year old.
Bucking Fastard left this review about The Queens Head
ORIGINAL REVIEW March 2017
A cottage style pub,which has been knocked about a lot and is now open plan,despite the two doors hinting at seperate bars in the days gone by.The interior is a mess,too little furniture with lots of sofas,square pooves,uncomfortable high tables and a small bar looking felourn.The darts board looks out of place.At the rear there is a restaurant area with tables set for diners,but the mismatch in styles gives the impression of a cheap makeover ,especially the chintzy wall coverings.A fine fireplace stands to the right but it's surrounded by sofas with a very low table and is lost as a feature.
There are two handpumps but only Bath Gem was on offer,a malty boring brew in fair condition but over priced at £2.10 which is all I could stomach from this indifferent brewer .
With some thought this could be a much better pub but I found its current guise to be dull and uninteresting,with annoying loud muzak.In such an upmarket area,I'm surprised more care isn't being lavished on this pub.
UPDATE
Another refurb has produced a much more cohesive interior and smartened the place up.I just popped in for a quick one,the pub was busy and trendy.The ale selection was still dull with London Pride,Doom Bar and a real cider but it's a far more welcoming experience.
On 2nd November 2018
- rating: 6
[User has posted 2728 recommendations about 2728 pubs]
Please Note: This review is over a year old.
Steve of N21 left this review about The Queens Head
Now reopened again after another refit. Not a lot different that I can see, except that the place has been given a good lick of paint and is a lot smarter than previously. The lighting has been upgraded and it now appears a lot brighter, to the extent that with the clear glass frontage you get the feeling that you are living exhibits in an aquarium.
One positive note is that there are now two ale hand pumps on the bar. Unfortunately on my first visit since it reopened, there was nothing coming out of them, and then yesterday one of them was dispensing London Pride.
On 27th June 2010
- rating: 4
[User has posted 2111 recommendations about 1992 pubs]
Please Note: This review is over a year old.
Steve of N21 left this review about The Queens Head
The Queens head was the last of the three pubs surrounding Winchmore Hill Green to undergo modernisation and to have the full bohemian lounge furniture treatment. And for a while it worked and attracted a lively crowd. But in recent years its gone down hill again due to general apathy and a complete lack of TLC, which has led it to be more like a dingy student pad rather than a decent pub and invariably empty. You’re lucky to find it open now-adays and if you do the sad solitary, GK IPA handpump on the bar is usually not dispensing anything worth drinking.
However, there may be hope. As when I walked past late last night there were signs on the door saying that it had been taken over and will be undergoing a refurb. Let’s hope that includes putting in some decent beer. If it does then I will report back.
On 16th April 2010
- rating: 2
[User has posted 2111 recommendations about 1992 pubs]
Please Note: This review is over a year old.
Steve C left this review about The Queens Head
This was the last pub that I frequented on a crawl of Winchmore Hill and I was hoping to find a decent boozer, but I was confronted by an unremarkable pub with an identity crisis. The barman was ok, but seemed a little wet and the drinks selection of Greene King IPA, Staropramen and a limited standard lager selection was very uninspiring. There was actually more choice of different Champagnes than there was draught and if I was willing to part with £99 for a bottle of Dom Perignon I wouldn’t be drinking in here.
There is a plasma screen that had muted Sky Sports News feed playing on it and some reggae music was playing in the background off some popular CD.
I won’t be drinking in here again as this pub’s only plus point is a half decent beer garden out the back and there are better outside drinking areas to be found in the vicinity. (review based on a visit last Summer)
On 15th March 2010
- rating: 4
[User has posted 5251 recommendations about 5219 pubs]