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Detail Pages
The Dukes Head, Billericay
Little Burstead
Postal town: Billericay
CM12 9TA
Pub Type
Premium Country Pubs (Mitchells & Butlers)Reviews (Current Rating Average: 4½ of 10) see review guidelines
Please Note: This review is over a year old.
Michael Cox left this review about The Dukes Head
Recently enjoyed a meal for four in the restaurant. All good.
On 5th June 2014
- rating: 8
[User has posted 4 recommendations about 4 pubs]
Please Note: This review is over a year old.
Donald Turnbull left this review about The Dukes Head
Overall, our drinking/dining experience at the Duke's Head was so poor that we shall never return. It began when we ordered a Hendrick's gin and tonic and a mojito. The Hendrick's was served with lemon instead of cucumber, for which it is not only famous but was also advertised on the menu, while the mojito tasted of medicine. We replaced the gin's fruit with the vegetable and replaced the mojito with a draught beer which was fine. We ordered a pizza and a roast chicken dish; the gravy accompanying the chicken did not go well at all, and the pizza was dry and cold! Upon paying the tab, we asked why the charge for the mojito was not removed (having returned it after one sip), and were told that we would still have to pay for it because "nothing was wrong with it" and we "simply didn't like it." It became clear at that point that short-term revenue was their priority over customer satisfaction. Worst pub dinner yet in Essex; never again!
On 20th June 2010
- rating: 1
[User has posted 1 recommendations about 1 pubs]