Fairwater Hotel, Fairwater, Cardiff

I recently visited this pub and was appalled by the service which i received. I ordered food which arrived after a lengthily wait and when it arrived it was also cold. I found a long hair in my daughters meal so we were forced to return this but everything seemed too much hard work for the staff there. I asked to speak to the landlady and she seemed even less bothered to have a disgruntled customer than her useless bar staff were. I will not be returning to this pub again.