The Fleece, Otley

I would comment about the customer service in this place, except I have witnessed no service to the customer taking place. To tell a group of friends all in their late 20s/30s that no hoodies are allowed in is perhaps the most ridiculous and baffling decision ever taken by a landlord. If they cant tell the difference between trouble makers and a group of friends out for a drink on a Tuesday night, then they are in the wrong business. Apparently they don't serve food after a certain time, all I know is that they don't serve it before October 2011-don't complain however, as you just get a snooty reply. Such a shame, as on paper the pub has so much going for it.

Me and my family have visited The Fleece several times since it has reopened,each time really enjoying ourselves.The food has always been very good, the one occasion we had to wait a while, we were warned of this on ordering as they were very busy.The new decor is great and we have always found the staff very friendly and helpful.As the Fleece previously had a bad reputation we feel that the doorman is appropriate.We look forward to visiting again soon and congratulate the new owners and wish them success.